These terms and conditions apply exclusively between the company PyjamaLicorne.com and anyone visiting or making a purchase on the website PyjamaLicorne.com.

These Terms and Conditions of Sale are applicable throughout the life of the site and online products on the PyjamaLicorne.com website. These are also applicable to the date of placing your order on the site PyjamaLicorne.com

PyjamaLicorne.com reserves the right to modify at any time and without notice, these terms and conditions of sale.

The general conditions of sale are the only ones applicable and replace all other conditions, except preliminary, express and written derogation.

By accessing the site PyjamaLicorne.com, you agree to comply with the terms and conditions of use contained therein.

PyjamaLicorne.com is however committed to respect all the rules and provisions of the code of the consumption relating to the distance selling.

Article 1 – Our Offers

The products and services offered by PyjamaLicorne.com are intended to be marketed in the French territory and DOM-TOM. However, orders in Europe and other countries of the world are possible.

We are committed to respecting the norms and legislation applicable in France and in the European Territory.

If you are located outside of the regions mentioned above, we invite you to take into consideration the fact that you remain and in any case, the importer of the products offered on the website PyjamaLicorne.com.

All taxes and import duties that may be required are exclusively under your responsibility and at your expense.

We invite you to check with the local authorities in your area the possibilities of importing the products and services you plan to buy on the site PyjamaLicorne.com

Article 2 – Place an Order

You can place an order twenty four hours a day (24/24) and seven days a week (7/7), on the website PyjamaLicorne.com

PyjamaLicorne.com can not be held responsible for any typing errors made by you during the information necessary for the smooth running of the ordering and delivery process.

In this context, the costs incurred for the return of the order would be entirely your responsibility.

Ordering process:

Step 1: Summary of the article basket

Step 2: Identify the customer account or create a customer account for new buyers.

Step 3: Entering the delivery address

Step 4: Choosing the different delivery methods (Shipping costs)

Step 5: Order Confirmation and Payment

Following the order on the PyjamaLicorne.com website you automatically receive an order acknowledgment by email.

This acknowledgment of receipt summarizes the details of your order, the product (s) ordered (s), shipping and possible delivery times.

Article 3 – Responsibilities

In matters of hidden defects, we will refund, repair or exchange any product that appears to be defective, damaged or damaged or does not correspond to your order.

On the other hand, PyjamaLicorne.com can not be held responsible in case of bad implementation or use of the products. In case of return, the products must be unpacked or damaged, in fact it must be possible to put the product up for sale.

You must in case of non-compliant reception (Products damaged, damaged or open parcel, …) to communicate to us at the latest under 3 days and with justifying documents (Photos, or reserves on the delivery note) this fact. After this period we can not give a favorable response to your request on this problem.

Article 4 – Price

The prices posted on the PyjamaLicorne.com website are indicated in Euros, excluding postage.

Article 5 – Availability

We will honor your order within the limit of the availability of raw materials at our suppliers.

In case of out of stock, PyjamaLicorne.com undertakes to inform you within 10 working days, following your order, the progress of the latter.

In this situation PyjamaLicorne.com reserves the right to offer you an alternative solution if the estimated time of delivery of your first order was too long.

Article 6 – Payment

PyjamaLicorne.com collects your payment as soon as you order your products online, usually the payment is debited from your account within 24 to 48 hours.

PyjamaLicorne.com offers you to pay for your purchases by credit card.

Payments via our website are subject to a security system. We have adopted the SSL (Secure Soket Layer) protocol to encrypt credit card details. To protect you against possible intrusion, we do not store credit card numbers on our computer servers. Credit card numbers are processed by our external service provider who returns us an authorization number.

You can also pay by “PayPal”:

With PayPal your financial information is never shared with PyjamaLicorne.com. Indeed, PayPal encrypts and protects your card number. Pay online by simply entering your email address and password.

For any other payment request (cheque, bank transfer, etc.) we invite you to contact our customer service directly in order to find an appropriate solution: contact

You must pay for your order in full.

In case of non-payment or partial payment PyjamaLicorne.com reserves the right not to deliver the order to you.

PyjamaLicorne.com reserves the right not to accept an order due to a computer bug. (It is up to PyjamaLicorne.com to prove this problem).

PyjamaLicorne.com cannot be held responsible for any error or bug caused by one of its partners (in particular: online payment, hosting,…)

Article 7 – Delivery

Your order will be sent within a maximum of 6 to 10 working days following the order date to the address you provided when you placed your order.

The average delivery time is between 8 and 15 days.

Under no circumstances can PyjamaLicorne.com be held responsible for any errors made by you when entering the information necessary for the smooth running of the delivery process.

PyjamaLicorne.com cannot be held responsible for any delays due to a delay in delivery caused by a third party or by you, due to a case of force majeure (strike, accident,…).

Delivery times are given only as an indication; if they exceed thirty days from the date of dispatch of the package, the sales contract may be terminated and the buyer refunded.

In case of loss of parcels by the carrier, we cannot be held responsible in the event that we provide proof of delivery of the parcel.

Upon delivery you must check the condition of the products and also the correlation between the delivery note and the goods delivered. In the event of a problem, during delivery (damage or absence of products) you must clearly notify it on the delivery note. You must then inform our services as soon as possible (maximum 3 days) of the problem thanks to the following email address: contact

Article 8 – Satisfied or refunded: modalities for exercising the right of withdrawal

You have a withdrawal period of 7 days from the delivery date (In accordance with articles L. 121-20 et seq. of the Consumer Code).

In this case you have nothing to justify and no penalty will be required.

The costs of returning the goods to our services are at your expense in this case.

The product also remains under your responsibility until your package is received by our services.

The refund of your product will be made no later than 30 days after receipt of your package at our premises.

PyjamaLicorne.com reserves the right not to refund you all or part of the order if the returned product is not in perfect condition for resale.

PyjamaLicorne.com cannot be held responsible for the degradation of the product caused by misuse or use other than that indicated in the instructions for use.

PyjamaLicorne.com does not refund products already used.

We do not manage exchanges on the PyjamaLicorne.com site, if you wish to order another product, you must place a new order.

The costs associated with sending the return are the responsibility of the buyer. The returned package must have a tracking number, in case of loss of the return during the delivery, our company can not be held responsible.

Article 9 – Retention of title clause

The products remain the sole property of PyjamaLicorne.com until the complete payment of the order.

Upon receipt of the order, the customer assumes full responsibility for the goods.

Article 10 – Data Protection Act

PyjamaLicorne.com is responsible for the processing of your personal information.

The personal information you provide us is intended for PyjamaLicorne.com, the carrier and the bank.

We do not disclose any personal content unless expressly requested by the relevant authorities.

 

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